maintenance company has scrapped old fashioned paperwork for a unique
pay-as-you-go mobile workforce management app developed in the
fleet of engineers at MC
based in Ipswich is the first company in the UK to use Newton-le-Willows based
MyMobileWorkers which is headed by Graham Whistance
from Manchester .
using a standard licensed software model, MC Contracts pay 25p-a-job via an app
on their mobile phones to track their daily jobs and record job
The app has
already saved the company 45 man-hours a week because engineers
no longer have to travel to and from the head office to drop off paper job
sheets. Jobs are assigned in the morning via the mobile device and engineers can
get straight out on the road.
Whistance believes the app could save businesses thousands of pounds as well as
saving the environment through less paperwork.
He said: “The
time has come to file those paper job sheets once and for all.
money on expensive logging devices when you can have a fully customizable
application on an Android or Windows phone?
increasingly competitive marketplace productivity is king, and waiting for field
workers to touch base and administrative staff to upload job sheets to
centralised IT systems just doesn’t cut it anymore.”
managing director of MC Contracts, whose key contract is with a major housing
association, said: “Investing in this new technology has been a huge boost to
our company, the unique model of paying per job has meant this is affordable.
we’ve looked at similar systems and they have been cost prohibitive.
of paying per maintenance visit has allowed us to improve the speed with which
we can attend maintenance call-outs which benefits us as a business and also
benefits the customer.
"We must respond to any emergency maintenance jobs as quickly
as possible in accordance with our service level agreements.
"Some of our clients are elderly and vulnerable and if the
weather is freezing and their boiler is broken they need our help as soon as
"The app means
the engineer can access all the correct job information instantly at the touch
of a button which saves them having to contact the office repeatedly for job
All the data
captured on site including the job fault, any parts needed and a customer
signature is fed into a back office system which allows office staff to monitor
what their mobile workers are doing and gives an overview of jobs completed.
continued: “We didn’t think a company of our size could run software such as
this but we were really surprised by the pay-as-you-go model.
“As an SME
it’s vital we are as efficient as possible, especially in the current economic
climate. Not only does this app make our engineers more efficient but it saves
on the administration work as staff don’t have to input the jobs onto the
“And the app
is incredibly easy to set-up and to use - you don’t have to know a lot about
also makes it easier to report accurately on performance against the service
level agreements and gives us a competitive advantage during the public sector
tendering process to meet service level agreements imposed by the local
To sign up
for a free trial visit http://www.mymobileworkers.com/
For more information or interview
opportunities please contact Claire Gallagher at Active Profile on 0151 705 3675
or email email@example.com
Figure based on
15 members of staff with the average member of staff saving 3 hours a week from
not having to go to head office to record job sheets.
Momote is a
market leading provider of mobile workforce management software.
The company was
founded by Graham Whistance and Dr Simon Monk in 2002 to revolutionise the way
organisations manage their mobile staff and respond to their customers’
Momote’s cutting-edge software enables real-time information
exchange between an
organisation and its mobile employees - resulting in vast cost efficiencies and
has a vast client base spanning SMEs, household names and multinational
organisations. Customers include Iveco, Atkins Global, Autoglass, Harvey’s
Furniture and Comet.
is Momote’s most recent innovation in this space taking best practice learned
developing systems for Blue Chip organisations, and presenting a model that is
affordable and accessible to smaller business owners with mobile workforces.
Around 50% of
Momote’s work is within the retail and logistics industry.
clients are guaranteed a flexible service tailored to their individual needs,
and rapid return on investment (ROI). On average Momote’s clients see a return
on investment within three to six months.
technical prowess in the wireless arena is underpinned by the team’s passion and
commitment to staying one step ahead of the competition.
‘Momote’ means ‘anywhere’ or ‘everywhere’.
The company is
located in The Parks, Haydock, Newton-le-Willows, Merseyside, WA12
information, detailed case studies, and free trial software visit www.momote.com or call 08700 170 220.